Order & Delivery Information

We offer a variety of delivery options to suit your needs, including standard, expedited, and express shipping. Select the option that best fits your timeline at checkout.

Shipping Times

Standard Shipping: Typically delivered within 5-7 business days.
Expedited Shipping: Usually arrives within 2-3 business days.
Express Shipping: Delivered within 1-2 business days.

Please note that delivery times are estimates and may vary based on factors such as location and order volume.

Processing Time

Orders are typically processed within 1-2 business days. You will receive a confirmation email once your order has been shipped, including a tracking number to monitor your shipment.

Shipping Costs

Shipping costs are calculated based on the delivery method selected and the destination of your order. You will see the shipping charges at checkout before finalizing your purchase.

International Shipping

Currently, we offer international shipping to select countries. If your location is not listed, please contact us for assistance. International shipments may be subject to customs duties and taxes, which are the responsibility of the recipient.

Order Tracking

Once your order has shipped, you will receive an email with a tracking number. Use this number to track your shipment through our website or the carrier’s tracking system.

Address Accuracy

Please ensure that your shipping address is accurate and complete. We are not responsible for delays or issues resulting from incorrect or incomplete addresses. If you need to make changes to your address, contact us as soon as possible.

Delivery Issues

If you experience any issues with your delivery, such as delays or damaged items, please contact our customer support team immediately. We will work to resolve any issues promptly and ensure your satisfaction.

For any questions or concerns regarding delivery, please reach out to us via email at support@swordstore.us or call us at +1618-370-0006. Our customer service team is available 24/7 to assist you.

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